The best way to care for patients with complex issues is to consider their needs holistically. That’s why we work with counties, community organizations and other partners to build innovative programs. These programs address not only physical issues, but also behavioral, social and long-term health needs. These partnerships foster stronger, healthier communities across our state.
The best way to care for people with complex issues is to consider their needs holistically. We adopt this mindset with our members, providers and community partners. In this way, we address not only physical issues, but also behavioral, social and long-term health needs. We do this through our programming and in our partnerships with counties and community organizations.
Health Net supports the the Mental Health Association of San Francisco’s Peer-Run Warm Line — a non-emergency resource that provides assistance via phone and web chat on a nondiscriminatory basis for anyone in California seeking mental and emotional support.
Health Net collaborated with the Los Angeles Unified School District to educate students about the importance of mental health — and how to access help at school wellness centers and on-campus mental health providers.
An investment from Health Net to the John Muir Foundation helped incorporate behavioral health specialists into their Family Medicine Residency Program. The funding also supported the redesign of curriculum to help arm primary care providers with integrated care training.
Health Net works to address all factors that impact health — including homelessness. We bridge the divide between managed care plans, non-profits and county agencies to provide our members the services they need in new and more effective ways.
Health Net also funds necessities like shelter, food and transportation. Together, these efforts help create a safety net that lifts-up our state’s most vulnerable to give them a chance at a better future. Download our fact sheet to learn more about our wraparound approach.
Our Wraparound Approach: Innovation + Partnerships
Health Net invested in the JWCH/Wesley Health Center to help build Corner of Hope in the heart of downtown Los Angeles. The new facility provides behavioral health services, substance abuse treatment and outreach programs in the Skid Row community. As a result, JWCH is able to help an additional 750 patients each year.
Health Net's Member Connections program identifies members experiencing homelessness, or those at risk of becoming unsheltered, prior to discharge from Emergency Department and connects them with critical services including medical care, behavioral care, shelter and food.
When disasters hit our communities, Health Net is there on the ground with financial and staffing support for our partners.
We’ve provided much needed necessities – like cell phones – as well as PPE and local vaccination centers during the COVID pandemic. We were there to fund shelter, food, school supplies and counseling after California’s massive wildfires.
During the Camp Fire wildfire, Health Net partnered with the Butte County Office of Education, regional non-profits and local healthcare providers to address immediate needs and rebuild. One of Health Net’s many investments funded the School Mental Health and Trauma Recovery Program to support local students in their time of need.
Since the onset of the COVID-19 pandemic, Health Net has invested more than $14.5 million to support providers, members and our community.
- Providers: We addressed the needs of providers on the frontline with grants that increased access to telehealth, direct provision of PPE supplies and support for vaccination through education, training to address vaccine hesitancy and a database pilot.
- Members: We supported members through quick deployment of a COVID-19 symptom checker and access to 24/7 virtual care, a homebound program that brought providers to members who couldn’t leave home and vaccine outreach efforts that deployed resources into hard hit communities.
- Communities: We met the increased needs of our communities through direct engagement to address core issues like food bank support, gift cards for essentials and donations to local recovery efforts. We also staffed and deployed our mobile RVs and vaccinated thousands of residents against COVID-19.
At the onset of COVID-19, Health Net collaborated with the Department of Managed Health Care to fast-track $13.4 million in grants — not loans — to 138 Medi-Cal providers to build or expand their telemedicine services. This was critical to ensuring Medi-Cal enrollees had continued, safe access to care.
Understanding certain populations were at increased risk as a result of the pandemic, Health Net has formed partnerships with local area agencies on aging and women’s shelters to deliver resources directly to older Californians and victims of domestic violence at risk through stay at home orders.